Financial Services & Insurance Transformation

Financial Services & Insurance transformation recruitment

Introduction

Transformation in regulated markets demands people who understand pace, governance, and the need to deliver with accuracy.

Since 2019 we’ve supported banks, insurers, asset managers, MGAs, and fintechs as they modernise systems, build new change functions, and integrate acquisitions.

We provide interim and permanent leaders, as well as delivery specialists, who understand the industry, regulatory expectations, and the realities of complex change.

Our clients

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Our approach to Financial Services transformation

Every change programme is different and so is the talent required to deliver it. We take time to understand your objectives, operating model, and timelines before introducing specialists who have delivered similar programmes.

With 15+ years in the market, our network is built on trusted relationships and referrals, not job boards. We stay close to our contractors and clients throughout delivery, sharing market insight and helping shape the right team structure from the start.

Our specialists bring sector knowledge, regulatory awareness, and a track record of delivery in complex and fast-moving environments.

Roles

Types of transformation we support

Business Transformation
Operating model redesign, M&A integration, cost-transformation, automation programmes.

Technology Transformation
Core system implementations, CRM and policy platforms, cloud migration, AI adoption.

Data Transformation
Data warehouse builds, migrations, governance, BI and reporting modernisation.

Finance Transformation
ERP upgrades and finance systems, finance TOM, process optimisation.

Recent transformation appointments

  • Chief Operating Officer — Wholesale Insurance Broker
  • Interim CIO — MGA
  • IT Business Partner — Lloyd’s Syndicate
  • Head of Data & BI — Insurer
  • Delivery Manager — Challenger Bank
  • Business Analyst — Challenger Bank
  • Programme Manager — Insurance Broker
  • BI Manager — Reinsurance Broker
  • Project Manager — Syndicate
  • Developer — Insurer
  • QA Engineer — Insurer

Who we support

Two dedicated teams covering:

Insurance
Lloyd’s market, general insurance, broking, MGAs, re-insurance, pensions.

Banking & Asset Management
Retail and challenger banks, private and investment banks, asset and wealth managers.

Our work is primarily UK-based, with delivery experience across the USA and Europe. We support new change and technology function builds, individual specialist mandates, and smaller SOWs.

Why FS & insurance firms work with JSS

  • Exclusive focus on FS & insurance transformation
  • 15+ years’ specialist experience
  • Referrals-driven, established talent network
  • Interim, permanent, and project delivery models
  • Proven record across complex change programmes and scale-ups
  • Market insight and benchmarking throughout delivery
Meet the team

Meet our transformation specialists

FAQs

Your transformation questions answered

Both. We support single specialist hires through to full programme teams.

Yes. We frequently support net-new function builds across digital, change, and technology.

Absolutely, we specialise in fast mobilisation without compromising on quality or cultural fit.

Testimonials

As a contractor, I deal with a number of recruiters on a regular basis. Many are strong performers, but I consider the Transformation team at JSS to be one of the standout professionals, for me. They always deliver clear and concise requirements for the role they’re looking to place with their clients, and most importantly, they consider how I can fit and complement these roles with my skill set. They are also excellent listeners and understand what I am looking to acheive and work with me to deliver these goals.

I haven’t been placed in all the roles we’ve discussed and considered, but my dealings with them have always been courteous, enjoyable, and informative. Throughout our dealings, I’ve forged a strong working relationship with the transformation team at JSS and consider them to be someone who I’ll approach and work with regularly as my business develops.

London Market MGA

Contract Manager

Case studies

Related case studies

How we've helped our clients

Resourcing complex change programmes

JSS provided targeted programme and project resources to support the successful delivery of multiple, high-profile insurance transformation initiatives.
How we've helped our clients

Delivering a Guidewire upgrade within a TOM transformation

JSS supported an insurer to restart and successfully deliver a critical Guidewire platform upgrade as part of a wider Target Operating Model transformation.
How we've helped our clients

Hiring the first female Head of Data in insurance

JSS partnered with an insurance client to deliver a newly created Head of Data role, supporting both business growth and a strategic commitment to improving diversity within technology leadership.
How we've helped our clients

Helping an ambitious new business division reach its goals

A well-established marine insurer had recently set up a new specialty insurance division and planned to grow it quickly. The new division had restructured, created a strategic leadership team and had a large number of projects to deliver. These included a major Policy Administration System (PAS) implementation plus a range of other technology, regulatory and business process change projects.
Get in touch

Speak to our FS & Insurance transformation team

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