Sophie leads the group marketing function, with responsibility for brand, communications, events, CRM, and automation. She works across the business to ensure that how JSS presents itself externally reflects the quality, care, and expertise of the teams internally.
Her role spans strategy and delivery, from shaping long-term brand direction to building the systems, processes, and campaigns that support growth day to day. Sophie is known for bringing structure to complex projects, connecting creative thinking with commercial outcomes, and creating marketing that is clear, considered, and genuinely useful.
